This article lists resources related to information security and data protection at Numarqe.
How does Numarqe protect my data during transmission?
Numarqe uses industry-standard encryption methods (HTTPS AES-256 or better) to secure your data while it's being transmitted between your browser and our application.
How is my data stored and protected within Numarqe?
We use Amazon's RDS and S3 services, which encrypt all stored data (AES-256 or better), including backups, replicas, and snapshots. Data transmission with these services is also secured with TLS v1.2.
Who has access to my data within Numarqe?
Access to your data is strictly limited. We isolate our database instances in a virtual private network, and access is only granted through a secure, encrypted VPN for essential maintenance purposes.
How does Numarqe prevent unauthorized access to my account?
We have several measures in place:
Automatic session expiry after inactivity
Strong password requirements
Multi-factor authentication (e.g., Face ID, Touch ID, Guardian Push)
Identity verification during onboarding and for sensitive actions
Device verification for new devices
Where is my data stored?
Your data is hosted on Amazon's AWS services, which are known for their robust security measures. No customer data is stored with our front-end hosting provider, Vercel.
How does Numarqe ensure the availability and continuity of its services?
Our platform is deployed on public cloud infrastructure with multiple availability zones. To ensure optimal performance, we use continuous integration processes, load tests, and API response time checks.
What happens if there's a major outage?
We have a comprehensive Disaster Recovery plan in place. In the event of a significant outage, we can quickly deploy a new application instance to a different hosting environment. This plan is regularly tested and reviewed.
How does Numarqe secure its application code?
We have strict code quality controls integrated into our development process, including peer reviews and automated analysis for security vulnerabilities. Development, staging, and production environments are also strictly separated.
How does Numarqe handle my privacy?
We are committed to protecting your privacy. Our Privacy Policy details how we handle your data. You can find our privacy policy here.
Does Numarqe share my data with third parties?
We only work with trusted vendors who adhere to strict security standards, including PCI DSS compliance, to safeguard your payment information. We regularly assess our vendors to ensure ongoing compliance.